Name Surname		Professional field
Province		Organisation work for
Province
Cep Tel/ Cell Phone		Phone No
Title		E-Mail

( Filling of personal information is optional.)	Assesment
Kindly mark significance degree and your assessment for each question by writing “X” to related sections .	5: Strongly Disagree 4: Disagree 3: Partially Agree 2: Agree 1: Absolutely Agree

QUESTIONS		ASSESMENT					NO IDEA
		1	2	3	4	5
About company
1	I am satisified to work with your company.
2	I prefer your company to other companies give similar services
3	I can always reach to your company executives
Service Quality
1	I find your services as qualified and reliable.
2	I satisfy with diversity of your services
3	I think that your services provide an added value to our company.
4	It is paid attention to conduct service in planned time.
5	Certificates come on time.
6	Certificates comes as correct.
7	Invoices are transported as correct
8	Invoices are transported on time
Saling and Marketing Activities
1	I find your feedback time as satisfying.
2	I find your notification related with your services as suffcient
3	I receive your offer on time
4	Content of offer corresponds to my requirements
5	I am happy with attitudes of Marketing Department Personnel
6	I receive satisfying replies related with customer complaints on time.
7	I think that activities and promotions related with services are sufficient
8	I think that promotional materials are educational and evocative
9	I find that visits of marketing department is suffcient
10	Offer and Agreements are transported to me correctly.
ABOUT AUDITOR
1	I think that auditors/Inspectors/technical experts are prepared.
2	I find the approaches of auditors/Inspectors/technical experts are positive
3	I think that auditors/Inspectors/technical experts uses their time well.
4	I find that auditors/Inspectors/technical experts have a sufficient comprehensive knowledge of subject
5	I think that auditors/Inspectors/technical experts get on with eachother
6	I find that communication skill and frankly speaking of auditors/Inspectors/technical experts are successfull.
7	I think that auditors/Inspectors/technical experts ’ behaviour/courtesy are satisfying.
8	Auditor reports come on time
Suggestions if present;
Type Security Code